JackpotCity is an online casino that has been around for more than 20 years, thanks to its commitment to both the safety and integrity of its players, as well as their entertainment. As with so many reputable online destinations, JackpotCity offers all new members a generous welcome bonus, theirs being up to CA$1600, which is divided over the course of your first four deposits.
ALL NEW PLAYERS GET UP TO CA$1600 IN BONUSES AT JACKPOTCITY CASINO
This boost is an excellent means of giving you a head start on your gaming journey, but just note that a CA$10 is required for each deposit and (unless otherwise stipulated) a 70x wagering requirement applies. But more on that later. We review what else makes JackpotCity such a beloved destination.
JACKPOTCITY CASINO INTERFACE
Whether you’re choosing to access JackpotCity via a PC, laptop or mobile, the interface is easy to navigate and find your way around, thanks to the use of simple and clear fonts, contrasted well against dark background colours, such as blacks and purples. Players need never feel lost, thanks to the fact that the various games, banking pages and the like are all conveniently categorised according to where they should be.
JACKPOTCITY CASINO PAYMENT METHODS
The banking methods on offer at JackpotCity are safe and secure, with all transactions protected by 128-bit SSL digital encryption. Some of the more popular methods used for either deposits, withdrawals or both include:
• Interac Online
• Instant Payments by Citadel
Of the above payment methods, Interac Online has proven to be a popular choice for players in Canada, thanks to its efficiency and convenience. In line with player safety and security, JackpotCity may request some documentation from you in the event of you initiating a withdrawal, namely a copy of your ID or passport, as well as a form of proof of address, usually a utility bill. This is standard in the online casino industry, and is simply a means of ensuring that the correct funds are paid to the correct account. Different banking methods will have different withdrawal times, while deposits will tend to show up in your casino balance immediately.
JACKPOTCITY CASINO BONUSES
Apart from the exciting welcome bonus at JackpotCity, players can look forward to reams of other rewards. For starters, there are the Daily Deal offers, which act as personalised match bonuses that are tailored to fit a specific player and their unique gaming habits. There is also a Bonus Wheel, which can be spun (when indicated to do so) for potential spot prizes. JackpotCity also runs regular events, promotions and competitions, many of which are themed around regionally relevant days or events, and which also have the potential to turn out exciting prizes, whether free cash or bonus credits, spins on a specific game or loyalty point boosts. These points form part of the loyalty programme at JackpotCity, whereby cash wagers placed and played will earn points. The more of these that are earned, the higher up the various loyalty levels a player will progress, unlocking a bunch of special perks as they do. On top of that, once enough points have been accrued, they will be redeemable for bonus credits – to use in the casino as you see fit.
JACKPOTCITY CASINO GAMES
There are plenty of different casino games to enjoy at JackpotCity, and while some online casinos in Canada may like to support a long list of different providers, this one sports the products of just two, namely:
• Evolution Gaming
Don’t be fooled by the fact that only two providers are supported here – JackpotCity puts quality before quantity, and there is still a delightful selection of premium casino game titles for you to enjoy, encompassing all manner of genres. There are 3-reel, 5-reel and progressive online slots games, with more being added to the mix all the time. These continue to be some of the most popular casino games out there, which is why they make up the bulk of the games on offer at JackpotCity. Top titles include:
• Immortal Romance
• Thunderstruck II
Next up is the selection of table games, all of which have been designed to emulate the look and feel of a land-based establishment, thanks to slick graphics and audio accompaniment. We’re talking popular options like:
• Sic Bo
Saving the best for last, the Live Casino offering at JackpotCity, powered by Evolution Gaming, gives players the chance to interact and chat to fellow players and croupiers, in real time, thanks to live HD streaming to their preferred device. Players can take their pick from an ever-growing selection of games like
• Live Roulette
• Dream Catcher
• Live Texas Hold’em
• Live Blackjack
Bear in mind that, while some older titles may not be compatible with mobile devices, all of the newest releases will be, along with at least a handful of older favourites. What’s more, Microgaming and Evolution Gaming release new games regularly, so you’ll always have something new to try.
JACKPOTCITY CASINO MOBILE SUPPORT
It’s great to know that players can access not only the games and banking sections of JackpotCity from their mobile devices, but the customer support team as well. We discuss this feature in more detail below, but if you happened to be scanning this review for the purpose of seeing if the Live Help team can be reached via your mobile, you’ll be glad to know it can.
JACKPOTCITY CASINO ADDITIONAL INFORMATION
JackpotCity was established in 1998, which means it has had more than 20 years to garner a healthy following of players from around the world, including Canada. The casino can be accessed in a number of international languages, French included, for fuss-free accessibility. The casino is licensed by the Malta Gaming Authority, and has the approval of eCOGRA, the online testing agency that ensures an online casino adheres to some stringent safety and security protocols.
JACKPOTCITY CASINO CUSTOMER SUPPORT
JackpotCity is home to a 24/7 customer support team, which is reachable via email address (for less urgent queries) and a Live Chat facility, for instant resolutions. The team is available all year round, and is just as easy to get in touch with via mobile devices as it is on PC or laptop. Given the importance of technology these days, it only makes sense that JackpotCity would keep with the times and be accessible even when you’re on the go, for a seamless gaming experience at your fingertips.
JACKPOTCITY CASINO PROS AND CONS
- 24/7 customer support
- Multiple languages
- Mobile compatibility
- Easy to navigate
- Hundreds of games
- Few software providers
- Many restricted countries
- Crypto-currencies not accepted
always feel like you’re in good hands
After all is said and done, there is a reason JackpotCity has managed to stay ahead of its game for so long. The site is easy to navigate, with a plethora of games and promotions to enjoy. While, admittedly, the products of a few more providers would have been great, there is still a lot to enjoy, with new titles added all the time. The safety measures in place make for peace of mind as you play, and with on-hand customer support at all times, you always feel like you’re in good hands.
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